Cancellations may be made 14 days or more prior to the class date - minus a 12.7% service charge. Cancellations on or within 14 days of the class date will be subject to a 50% charge to offset our administration, staffing, site fees, marketing costs and if your spot cannot be filled. Cancellations within 7 days of the class are non-refundable and cannot be exchanged for a future class. 'Switching' to a future class is a cancellation.
This is a very small business and we spend a lot of time creating, advertising and prepping for classes. A cancellation is a spot we could have filled. Specimens have been acquired, staff has been hired and supplies have been bought for each spot. We are sorry, but there are no exceptions. We hope you understand.
**We cannot give cancellations / no-shows a refund or a credit for a future class should you miss or cancel. It's like missing a concert: if you miss the concert, you cannot get a credit for a future concert because that's a seat that could be filled.**
To cancel, you must email firstname.lastname@example.org. Please give the name you purchased the class under, order number and the scheduled date of your class.